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Quintessence® |
| COPYRIGHT AND TRADEMARK Unless otherwise noted, all materials on this site are protected as the copyrights, trade dress, trademarks and/or other intellectual properties owned by Quintessence® and/or its subsidiaries and affiliates or by other parties that have licensed their material to Quintessence®. Alien Bean, Custom Signature Blends®, Quintessence® and the Coffee Bean & Burst symbol are registered trademarks owned by James Mickelson. Quintessence® marks on this site represent some of the marks currently owned or controlled in the United States and/or in one or more other countries by Quintessence® or under license to Quintessence®. The display of these marks and of notices associated with these marks is not intended to be a comprehensive compilation of all Quintessence® worldwide proprietary ownership rights, and Quintessence® may own or control other proprietary rights in one or more countries outside of the United States. All rights not expressly granted are reserved. |
| PERSONAL USE Your use of the materials included on this site is for informational and shopping purposes only. You agree you will not distribute, publish, transmit, modify, display or create derivative works from or exploit the contents of this site in any way. You agree to indemnify, defend and hold harmless Quintessence® for any and all unauthorized uses you may make of any material on the site. You acknowledge the unauthorized use of the contents could cause irreparable harm to Quintessence® and that in the event of an unauthorized use, Quintessence® shall be entitled to an injunction in addition to any other remedies available at law or in equity. |
| PRODUCT SALES AND AVAILABILITY All prices displayed on the site are quoted in U.S. Dollars and are valid and effective only in the United States. International customers, please contact Customer Service for additional shipping charges. Quintessence® reserves the right without prior notice to discontinue or change specifications on products and services offered on this site without incurring any obligations. |
| LINKS Some links on the site will allow you to connect with sites that are not under our control. Quintessence® is providing these links only as a convenience. The appearance of a link does not imply Quintessence® endorsement, nor is Quintessence® responsible for the contents of any linked site. You access them at your own risk. DISCLAIMER EXCEPT AS OTHERWISE EXPRESSLY STATED WITH RESPECT TO OUR PRODUCTS, ALL CONTENTS OF THE SITE ARE OFFERED ON AN "AS IS" BASIS WITHOUT ANY WARRANTY WHATSOEVER EITHER EXPRESSED OR IMPLIED. Quintessence® MAKES NO REPRESENTATIONS, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Quintessence® does not guarantee that the functions contained in the site will be uninterrupted or error-free, that this site or its server will be free of viruses or other harmful components, or that defects will be corrected even if Quintessence® is aware of them. |
| MINORS Our Site is a general audience site that is not designed nor intended to collect Personal Information from children under the age of 13. To respect the privacy of children and to comply with the Children's Online Privacy Protection Act, children under the age of 13 should not provide any Personal Information on this Site. We ask that parents supervise their children while online. |
| JURISDICTIONAL Any dispute arising from these terms shall be resolved exclusively in the state and federal courts of the State of California. Quintessence® makes no representation that materials in this site are appropriate or available for use in other locations. If you access this site from outside the United States, be advised this site may contain references to products and services that are not available or are prohibited in your country. |
| PRIVACY This online privacy policy tells you about the information Quintessence® collects through the services available on our web site, CoffeeQ.com (the "Site"), how we use that information and how you can opt out of certain uses of information we may collect. By using our services and accessing our Site, you are consenting to the information collection and use practices described in this policy, as modified from time to time by us. If we decide to change our privacy policy, we will post a new policy on our Site and change the date at the top of the policy. Therefore, we encourage you to check the date of our privacy policy whenever you visit this Site for any updates or changes. |
| INFORMATION ABOUT YOU We collect several types of information on our Site. We collect "Personal Information", which generally speaking is information that can be used to identify you individually, such as your name and address. We also collect "Non-personal Information", which is information about you that does not itself identify you individually. Examples of Non-personal Information include age range and gender. We also collect "Aggregate Information", which is information about use of our site, such as pages visited on our Site. The information we collect depends on what services you use on our Site. The following is a more detailed explanation of these types of information as well as when and how we collect and use it. |
| PERSONAL DATA AND PAYMENT TRANSACTIONS When you make purchases from our Site, we collect purchasing information through PayPal including your name, e-mail address, home address, and home phone number, product orders, shipping address(es), and credit card information. We also collect and store access information related to your account and may assign you a guest name and user password. All payment transactions are handled through PayPal. We do not store customers' credit card or banking information in our databases. We do not collect personal information from visitors not making a purchase. |
| PAYPAL TRANSACTIONS All payment transactions are secured through a third party provider, Pay Pal. Quintessence® is not responsible for Pay Pal's security and privacy policies or security breaches. Visit Pay Pal for additional security and privacy details. |
| CUSTOMER SERVICE We may collect information that identifies you personally when you submit comments, questions or suggestions to our Customer Service department. |
| USE OF YOUR PERSONAL INFORMATION Except as disclosed in this policy, we do not sell or disclose information that identifies our guests personally or makes it possible for other parties to contact them directly without our guests' consent. We may use, sell, disclose, or otherwise dispose of Personal Information we collect in the following circumstances: Internal Analysis and Promotions. We may use information about you for our own internal statistical, design, operational purposes such as to estimate our audience size; measure aggregate traffic patterns; and understand demographic, customer interest, purchasing and other trends among our guests and customers. We may also use your Personal Information for the marketing and/or promotion of our products or services. We may outsource all of these tasks to third parties on a confidential basis. If you do not want to receive our promotional materials, please contact us at webadmin@coffeeq.com Transaction Processing We may use your Personal Information to create a convenient and easy-to-use shopping process that includes an online "shopping cart" that allows you to track selected products and proceed through purchase. Also we may share transactional information with entities as is necessary to process credit card payments or other purchasing or delivery systems. Pay Pal may use, sell, disclose, or otherwise dispose of your Personal Information. Please review Pay Pal's privacy policy for more information.Legal Requirement We may disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to: (a) conform with the law, respond to claims or comply with legal process served on Quintessence Coffee Company or the Site;(b) protect and defend our rights or property, the Site, our employees, guests or the public. Company Sale Information collected through our Site is considered a trade secret of Quintessence®. As the owner of such information, we may disclose or sell such information as an asset of the company in conjunction with the sale to a third party of our company or a portion of our assets. Aggregate Information We collect Aggregate Information about you and your use of our Site whenever you visit us online. For instance, we may collect various forms of "click stream" information such as entry and exit points for our Site (i.e., referring URLs or domains), site traffic statistics, page views, impressions, and operating system and browser type. In addition, when users request pages on our Site, our servers automatically log their IP addresses. An IP address is a number that is automatically assigned to your computer whenever you are surfing the Web. We also use third-party software that tracks traffic directed to CoffeeQ.com from affiliate Web sites and the purchases that result from this traffic. This information is aggregated and is not tied to an individual purchase. This Aggregate Information generally will not personally identify you or be correlated to you individually for external purposes. We may collect, compile, store, publish, promote, report, sell, or otherwise disclose or use any and all Aggregate Information, provided that, such information does not personally identify you. When we share such information with other companies, it is not traceable to any particular user, and will not be used to contact you. If we do correlate any Aggregate Information to you, such information will be treated like any other Personal Information under this policy. |
| COOKIES We may make use of "cookies" on our Site. Cookies are small text files that are stored on a user's computer by a Web server based on the permissions set in a user's browser software. A cookie itself is not designed or intended to read any information from a user's computer (other than the contents of the cookie); rather, it is an identifier used by the Web site that originally placed it on your hard drive. The actual contents of the cookie information can be retrieved by the same server to identify the computer and subsequently to customize, monitor, or regulate the use of a site based on information stored on the host server. Therefore, cookies only identify the user's computer to the Web site which may correlate other information, including personally identifying information, with the cookie. We use cookies to allow us to automate access and data entry functions of our Site such as to correlate online ordering information for purchases you may make while at the Site (if any), tailor the Site to your preferences or interests, or customize promotions or marketing. In addition, cookies allow us to track use of the Site to determine those areas which are useful or popular and those that are not thereby enabling us to improve and update the Site effectively. You may adjust your Web browsers to either alert you of the use of cookies or refuse to accept cookies entirely. For Internet Explorer or AOL users, you can click on the "Start" button and then select Control Panel, Internet Options and the Security tab. If you click on the "Custom" button, you will be able to see the cookie options. For Netscape users, in the browser, select File, Preferences and then Advanced to view the cookie options. Be aware that if you elect not to accept cookies, some parts of the Site may not function properly or permit access. Links to Other Sites Please be aware that we provide links to third-party Web sites as a service to our guests, and that we are not responsible for the content or information collection practices of those pages. Please note that these Web sites' privacy policies may differ from those of Quintessence®. We encourage your to review and understand their privacy practices before providing them with information. |
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TM&Copyright ©2001-2006 Quintessence®. All Rights Reserved. |